We solve real life problems for everyday people

We’re a small, remote-first team with big backing, who make it easier for people to connect by embracing complexity.

Our mission-driven and customer-obsessed designers and researchers help everyday people get things done in their home.

A man and woman collaborating together while another woman works on her laptop
An animated gif of the TaskRabbit design team waving, pictures of a cat and a corgi

Who we are

At TaskRabbit, we treat each other like family. We don’t beat around the bush, have each other’s backs, and are unafraid to be curious and speak our minds. “Always be learning” is our mantra, and we advocate for our customers by being open-minded, thoughtful and empathetic.

Small but mighty and no stranger to complex problems, our team includes product designers, visual designers and researchers. Our lean size and remote-first structure allow us to work closely together from anywhere, while directly impacting the TaskRabbit experience and business strategy.

Our health and well-being is a top priority. We share and support each other’s interests and hobbies outside of work, including fine art, hiking, cooking, music, and hanging with our pets, who serve as our official team mascots.

A globe with an orange trail surrounding it

We come from all over the globe

A cute black cat on a pillow bed

We absolutely love our pets

A woman looks at her mobile device as a heart hovers above it

We’re obsessed with our customers

A photo of 4 design team members collaborating on a white board with sticky notes, an animated gif of an online collaboration session

How we work

At TaskRabbit, we work collaboratively and cross-functionally with a variety of teams, which means we approach every new project with an open-mind. We create a safe space to explore where all voices are heard and rely on each other to call out any biases or assumptions. We champion for the everyday person with conviction and strive to know our customers better than they know themselves.

Every member of the design team is commited to keeping each other accountable, which means sharing work early and often, even when it might feel uncomfortable. We aim for clarity and quality within our work, while being respectful and thoughtful partners with our stakeholders.

We trust and empower each other

We boldly navigate ambiguity

We make confident, well-informed decisions

We value our relationships

A graphic showing two diamonds, one with the title problem space and the other with the title solution space

Our process & tools

Our product design process uses the double-diamond framework to solve problems in two distinct phases: the problem phase and the solution phase. This allows our designers to navigate through ambiguity while generating and evaluating ideas in each phase.

We partner closely with product managers to facilitate collaboration and leverage the right feedback at the right time. Our stakeholders are involved from the beginning for clarity and alignment.

Since we are remote-first, we use a variety of tools to collaborate efficiently, including FigJam, Miro, and Confluence. We meet weekly over Google Meet to keep each other informed and get feedback on works in progress.

Tools we use:

  • Confluence
  • Dovetail
  • Figma/FigJam
  • Miro
  • Userlytics
A collage of team photos: a photo of the team at a museum, a cat, two pugs, four team members in Halloween costumes, and a graphic with a chair that says you belong here

Join our team

We’re hiring! We pride ourselves in hiring talented individuals from all walks of life and non-tech backgrounds. Join our mission to help everyday people get things done in their home.

Current open roles

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More roles coming soon!

Our team is growing
Check back for more updates
See all open roles
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Senior Product Designer

Full-time
United States, Remote
Apply today

Join our team and help everyday people get things done in their home